Global Scape DeveloperAdmin

nviting applications for the role of Principal Consultant Global Scape Developer/Admin

In this role GlobalScape Developer will be responsible for designing developing and implementing integration.
Also support the Application platform and interfaces which are Inproduction.

Responsibilities

Expertise in Developing and Supporting production interfaces.
Administer Electronic File Transfer Program using GlobalScape
Maintain compliance to avoid risks of outages or compromised data Communicate ideas and information effectively via oral and written communication to diverse audiences.
Ensure the security of file transfers utilizing protocols such as HTTPS FTPS SFTP
Create PowerShell Scripts for file transfers and utilities.
Resolve technical problems effectively and efficiently working with internal functional and software development teams and external vendors to identify root causes and solutions.
Log service requests with vendors and coordinate diagnostics requested actions and testing with functional teams.
Identify and implement system process improvements leveraging the software best practices automation innovation and technology upgrades.
Contribute to the creation of Support Design Specification and Support Supplement Documents.
Provide adhoc reporting as required by the business.
Adhere to Customer Solution Delivery Framework Incident Management and Change Management procedures.
Lead or assist with daytoday service delivery issues and processes as required.
Work with project teams to understand the concepts and technical infrastructure of the tobe implemented modules/functionalities and create / document operations procedures.
Understanding of Agile development and DevOps

Qualifications we seek in you!
Minimum Qualifications

BE/B Tech/MCA/B.Sc
Excellent written and verbal communication skills



Preferred Qualifications/ Skills

Experience working on production tickets.
Global Scape Administration.
Global Scape File transfer tool working knowledge.
INC Management Problem Management and other ITIL processes