General Manager-Tech....
General Manager-Technical Support
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2507430
Role G.M Tech Support
New Delhi On Site
Job Responsibilities:
Managing hardware/network and software assets of the organization and ensure uptime .
Implementing and following security policies and procedures
Update and maintain documentation associated with processes and procedures.
Identify areas for process and efficiency improvement within the team; recommend prioritized
enhancements and oversee implementation.
Handle escalation and provide resolution
Coordinate efforts to identify root cause and follow up with cross teams for recommend
solutions.
Identify Manage and implement multiple site infrastructure
Grooming team members on latest industry practices .
Experience in people management and conflict resolution.
Job Requirement:
Must have experience in handling LAN and WAN network.
Good experience in Vendor management
Hands on experience in evaluating products and services
Good knowledge in implementing BCP backup software and back up procedures.
Should have handson experience in managing Virtual environment like (VMWare/Hypervisor
etc.)
Should have handson experience in implementing open source technologies and supporting
them
Experience in Azure/AWS cloud infrastructure
Experience in networking Cisco and Checkpoint
Should have hands on experience in managing with network management log review setting
up ACL
Should have hands on experience in Linux/Windows environment with shell script/powershell (
for implementing policies)
Good communication skills. (English Speaking & Writing)
Experience in planning and process improvement
Key Skills for Job requirement:
Handson experience implementing administrating and troubleshooting Virtualized
environment like VMware/Hypervisor/Dockers.
Hands on experience in designing and managing backup procedures for file servers database
with high uptime
Handson experience in resolving problems with Server System (both Windows and Linux
environment like Ubuntu).
Should have implemented and managed monitoring solutions for Network devices and servers
like Zabbix Nagios etc.
Awareness of voice and data networks used in BPO (like Voice/SIP/PRI/Dialers) Knowledge on Network & Server devices i.e. Cisco network switches Checkpoint firewall
wireless controllers/APs and routers & Linux server
Hands on experience with addressing subnetting routing switching VLANs VTP STP NAT
VPN (Site to site VPN SSL VPNs Cisco VPN) HSRP firewall policies
Implement and maintain network security policy standards and procedures.
Educational qualification:
B.Tech/BCA/MCA with Microsoft certified (MCSA) RedHat certification Cisco Certified
(CCNA/CCNP)
Security certification (ISO 27001 :2013)
VMware certification
cisco,management,linux,security,vpn,vmware,devices,hypervisor,checkpoint,firewall
Employment Type
Full Time
Key Skills
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