Full Time - Hotel Operation Administrator -

As an Operation Administrator your responsibility encompasses a range of general clerical tasks primarily supporting the Hotel Director. Your daily routine will involve managing & handling email correspondence coordinating schedules and documenting meeting minutes. Additionally youll play a crucial role in overseeing online reviews managing petty cash report of all properties assist Hotel Director in procurement process and aiding Hotel Director in managing staff work hours within the HR systems in place.

Successful Operations Administrators distinguish themselves through exceptional organizational skills adept management of multiple individuals schedules and expectations and a proactive approach to completing tasks before others even identify the need.

E HR

• Coordination with GM for the monthly report petty cash report vehicle incident report.
  
• Handle and distribute incoming and outgoing mail related to hotel operation.
  
• Create and maintain computer and paperbased filing and organization systems for records reports documents etc.
  
• Prepare letters memos and other documents using word processing spreadsheet database or presentation software.
  
• Document & communicate all guest requests/complaints to appropriate personnel. Coordination/followups with departments on daily complaints night reports requisitions etc.
  
• Monitor all social channel like Tripadvisor google review facebook twitter Instagram etc. and reply to the guests on behalf of the HD after taking necessary approvals on case to case.
  
• Prepare and manage correspondence reports and documents.
  
• Assist Property GM on HR system.
  
• Assist Hotel operation on Purchasing management systems creating POs.
  
• Assist Hotel Director on any other administrative requests
  

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• Tripadvisor google review facebook twitter Instagram HD
  
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• PO
  
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