Front Office Executive

Overview:

Key Responsibilities:

• Welcome and assist visitors in a professional and friendly manner
• Manage incoming calls and redirect them appropriately
• Maintain and update appointment calendars
• Handle office correspondence and communication
• Manage office supplies and equipment
• Ensure the reception area is tidy and presentable
• Provide basic and accurate information inperson and via phone/email
• Assist in organizing and coordinating office events and meetings
• Perform basic bookkeeping and recordkeeping tasks
• Manage and distribute incoming and outgoing mail
• Assist in travel arrangements for employees
• Support administrative tasks as needed
• Handle customer inquiries and provide information about products/services
• Collaborate with other departments to ensure overall customer satisfaction
• Contribute to a positive and professional work environment

Required Qualifications:

• Bachelors degree in Business Administration or relevant field
• Proven work experience as a Front Office Executive or similar role
• Strong knowledge of office management and basic accounting principles
• Proficiency in Microsoft Office suite
• Excellent communication and interpersonal abilities
• Outstanding organizational and multitasking skills
• Ability to remain calm under pressure
• Customer serviceoriented with a positive attitude
• Familiarity with office machines (e.g. printers scanners)
• Attention to detail and problemsolving skills
• Professional appearance and demeanor
• Ability to handle multiple priorities and adapt to change
• Knowledge of basic IT troubleshooting
• Experience with administrative and clerical procedures
• Flexibility to work in shifts if required

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