Franchise Relationship Executive

1. Relationship Management:

• Build and maintain strong relationships with franchisees.
• Act as the primary point of contact for franchisees and address their inquiries concerns and feedback.
• Conduct regular checkins with franchisees to assess their needs and satisfaction.

1. Compliance and Standards:

• Ensure that franchisees adhere to the brands standards policies and operating procedures.
• Conduct regular audits to assess compliance and provide guidance on improvements.
• Implement training programs to educate franchisees on brand standards and best practices.

1. Communication:

• Facilitate effective communication between the franchisor and franchisees.
• Organize regular meetings conferences or workshops to share updates and best practices.
• Distribute relevant information marketing materials and guidelines to franchisees.

1. Issue Resolution:

• Address and resolve disputes or conflicts between franchisees and the franchisor.
• Work closely with other departments to ensure timely resolution of operational challenges.
• Implement strategies to prevent and minimize disputes.

• Bachelors degree in Business Management or a related field.
• Proven experience in franchise management or a similar role.
• Strong interpersonal and communication skills.
• Analytical mindset with the ability to interpret financial data.
• Knowledge of franchise laws regulations and industry trends.
• Ability to travel as needed to meet with franchisees.

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