FOIA Program Manager

Wits Solutions Inc. (WITS) is a SBA certified 8(a) company with headquarters in the metropolitan Washington D.C. area. WITS has been providing bestinclass solutions in professional IT and administrative consulting to various Federal State Local and commercial customers. At WITS we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solutionbuilders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.

EDUCATION/CERTIFICATIONS MANDATORY

Bachelors Degree

WORK EXPERIENCE MANDATORY

5years of experience in overseeing a FOIA program and managing a contractor team responsible for reducing the Governments backlog of cases.

EDUCATION/CERTIFICATIONS NICE TO HAVE

PMP or equivalent

WORK EXPERIENCE NICE TO HAVE

Experience as a FOIA Analyst

TRAVEL

Contractor Travel: Contractor may be required to travel CONUS and within the NCR during the performance of this contract to attend meetings conferences and training. The contractor may be required to travel to offsite training locations and to ship training aids to these locations in support of this PWS.

ROLES AND RESPONSIBILITIES

Potential duties may include but are not limited to:

• Evaluate FOIArelated staff levels to address fluctuations in the number of FOIA professionals and the complexity and volume of work.
• Make strategic and intelligent case assignments to FOIA Specialists based on trends and other similarities to build resident experts who are poised to process requests faster.
• Assess tools and resources for FOIA processing and identify new technologies that will reduce search and processing times to increase efficiencies.
• Ensure all FOIA professionals regularly participate in relevant training to stay abreast of changes in case law and other trends to inform their analyses.
• Provide advice recommendations and documentation to improve performance and maintain high standards for support services.
• Implement methods to measure FOIA performance and results including customer program and GC satisfaction; Develop and implement a Quality Control Plan (QCP) to ensure all deliverables provided under the contract are accurate professionally presented and delivered on time.
• Provide accurate and timely status reports to the FOIA Officer and Senior Management which include daily tasks and closures performed by contractor staff.
• Review workload to ensure compliance with issued performance guidance.
• Train FOIA program analysts to conduct proper searches and guide SMEs in reviewing documents for sensitivities; instruct analysts in acquiring proper documentation to explain sensitivities in documents.