Field Service Representative

The role is at a wellknown engineering company who specialise in the design manufacture and supply of tactical military bridges and other related engineering services. As a Field Service Representative you will Support OnSite Customer Equipment Failure Inspection Diagnosis Maintenance Repairs & Warranty Work.

Tasks

• Diagnostics maintenance and repair of military vehicles and equipment onsite and in the field in compliance with Company technical service and statutory regulations
• Independent deployment at a customers site with responsibility for order processing and contractual documentation
• Deployment worldwide (potential for)
• Compliance with and monitoring of statutory regulations in particular those involving safety at work and environmental protection
• Responsible for the preparation of safe & compliant work sites tools & materials
• Independent management of a facility in collaboration with a technical team
• Delivery of training tasks internally and externally with customer community
• Customer care & satisfaction
• Execution of faultfinding defect diagnosis planned & unplanned maintenance and repair work at all relevant stages
• Accurate completion of all documentation inclusive of jobsheets and work orders
• Generation of work breakdown structures cost estimates and performance specifications
• Training and instructing new employees

Requirements

• C&G Heavy Vehicle Repair level 3 (or equivalent)
• Military vehicle technical / maintenance experience (desirable)
• Test authorisation for technical tests specified by the statutory authorities
• Driving licence Class C (HGV2) minimum (desirable)
• Experience in vehicle inspection maintenance & repair ideally in the field of military equipment heavy commercial vehicles construction machinery agricultural machinery or specialist vehicle manufacture
• Experience in completion of relevant technical documentation and paperwork as dictated by industry
• Skill and experience in the operation of automotive diagnostic equipment diagnostic fault finding and troubleshooting
• Knowledge of English language written and spoken
• Basic knowledge of German language (desirable)
• Good PC skills particularly with the common MS Office applicationsRecent exposure to electronic fleet management systems (desirable)

Benefits

• Flexible working hour arrangements
• Company cafeteria
• Additional subsidised company pension scheme
• Promotion of further qualifications such as technician training courses of studies
• Regular company health management events such as skin cancer screening health awareness days back training courses etc.
• Care from our company physicians
• Childrens daycare subsidy
• Service anniversary bonus
• Bike leasing
• Company celebrations such as Christmas jubilee and retirement parties
• Additional sitespecific social benefits