FB Training Manager

1. Training Program Development:

• Design develop and implement training programs for food and beverage staff including servers bartenders kitchen staff and other relevant positions.
• Create training materials manuals and resources to support learning objectives.
• Customize training programs based on the specific needs and goals of the organization.

1. Onboarding and Orientation:

• Facilitate orientation sessions for new F&B employees ensuring a smooth and comprehensive onboarding process.
• Introduce employees to company policies standards and expectations.

1. Skills Enhancement:

• Conduct regular training sessions to improve the technical skills product knowledge and customer service abilities of F&B staff.
• Collaborate with chefs sommeliers and other subject matter experts to deliver specialized training.

1. Service Standards:

• Develop and enforce service standards to ensure consistent and highquality customer experiences.
• Monitor and evaluate service levels providing feedback and coaching to staff as needed.

1. Compliance and Safety:

• Stay abreast of industry regulations and standards related to food safety health and sanitation.
• Incorporate compliance training into programs and ensure staff adherence to relevant regulations.

1. Performance Evaluation:

• Implement performance assessment tools to evaluate the effectiveness of training programs.
• Conduct periodic assessments of F&B staff to identify areas for improvement and additional training needs.

1. Technology Integration:

• Incorporate technology and elearning tools into training programs to enhance engagement and efficiency.
• Stay updated on new training technologies and methodologies.

1. Communication and Collaboration:

• Collaborate with F&B management HR and other departments to align training programs with organizational goals.
• Communicate effectively with staff to promote a positive learning environment and address any concerns.

1. Feedback and Continuous Improvement:

• Collect feedback from trainees and stakeholders to continuously improve training programs.
• Stay informed about industry trends and best practices to enhance the effectiveness of training initiatives.

• Bachelors degree in Hospitality Management Culinary Arts or a related field.
• Proven experience in food and beverage service with a focus on training and development.
• Strong knowledge of industry standards regulations and best practices.
• Excellent communication presentation and interpersonal skills.
• Ability to adapt training programs to diverse audiences and learning styles.
• Familiarity with learning management systems and training technologies.

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