Dutch Speaking E-commerce Support Representative

Are you a language enthusiast proficient in Dutch ready to explore the dynamic ecommerce landscape Seize the chance to join us as a DutchSpeaking Ecommerce Support Representative in Sofia! Whether you bring experience or are a rising talent we welcome you to be a valuable part of our team. Benefit from an enticing relocation package covering flight tickets to Sofia and accommodation assistance along with perks like health and life insurance an international atmosphere and abundant opportunities for professional growth. This role is crafted for those passionate about customer service eager to contribute to the success of our ecommerce endeavors.

About Us: At the forefront of the ecommerce industry we proudly stand as a key player committed to delivering an exceptional customer service experience. Our vibrant team in Sofia thrives on a culture rich in creativity and innovation ensuring that our customers dont just shop; they immerse themselves in an outstanding ecommerce experience. Join us as a DutchSpeaking Ecommerce Support Representative entering a dynamic environment that actively shapes the evolving landscape of ecommerce.

Position Overview: As a DutchSpeaking Ecommerce Support Representative you wont just be a representative but the face of our company. Your role goes beyond addressing Dutchspeaking customers inquiries; you play a pivotal role in enhancing their overall ecommerce experience. This onsite position in Sofia provides a unique opportunity to immerse yourself in the citys vibrant life and contribute significantly to our mission of delivering exceptional service.

Key Responsibilities:

Customer Assistance: Provide onsite support to Dutchspeaking customers addressing inquiries offering recommendations and swiftly resolving ecommercerelated concerns.

Clear Communication: Utilize your fluent Dutch skills to communicate effectively ensuring customers not only understand but truly enjoy a seamless and enjoyable ecommerce experience.

Issue Resolution: Demonstrate problemsolving skills by promptly addressing and resolving customer concerns aiming to elevate overall satisfaction levels.

Product Knowledge: Develop a deep understanding of our ecommerce platform and diverse product offerings enabling you to provide accurate and valuable information to customers.

Team Collaboration: Engage in seamless collaboration with colleagues and other onsite teams actively contributing to the continuous improvement of our customer service practices.

Qualifications:

Fluency in Dutch (both written and spoken): Demonstrate mastery of the Dutch language for effective engagement with customers and seamless integration with onsite team members.

Adaptability to OnSite Work: Showcase your ability not just to adapt but to thrive in an onsite work setting emphasizing effective communication and collaboration.

No Prior Experience Required: This role warmly welcomes candidates irrespective of prior experience making it an exceptional entry point for those passionate about the ecommerce industry.

Perks:

OnSite Work in Sofia: Immerse yourself not just in daily tasks but also in the vibrant culture and atmosphere of Sofia becoming an integral part of our dynamic office environment.

Relocation Package: For candidates relocating from abroad enjoy a comprehensive package covering everything from flight tickets to Sofia to accommodation assistance ensuring a smooth transition.

Competitive Compensation: Receive a competitive salary that reflects and celebrates your contributions and dedication to providing outstanding customer service.

Health and Life Insurance: Prioritize your overall wellbeing with comprehensive coverage allowing you to focus on your career with peace of mind.

Ready for a rewarding onsite career journey in Sofias ecommerce industry We eagerly anticipate your application including a detailed resume as we shape the future of ecommerce together!

Remote Work :

No