Dutch French German Speaking Service Coordinator

Are you fluent in Dutch German and French and possess exceptional organizational and communication skills We are seeking a talented Multilingual Service Coordinator to join our team in Ghent Belgium within the automobile industry. This hybrid position offers a unique blend of office and remote work providing flexibility and convenience. With competitive compensation comprehensive benefits and opportunities for career growth this role promises a rewarding career journey in a dynamic and innovative environment.

Responsibilities:

1. Service Coordination: Serve as the primary point of contact for coordinating service activities including scheduling appointments dispatching technicians and ensuring timely completion of service requests. Prioritize tasks and allocate resources efficiently to meet customer needs and service level agreements.
2. Multilingual Support: Utilize your fluency in Dutch German and French to communicate effectively with customers technicians and internal stakeholders. Provide assistance and guidance in multiple languages to ensure clear and accurate communication throughout the service process.
3. Customer Relationship Management: Build and maintain strong relationships with customers by delivering exceptional service and addressing inquiries concerns and feedback promptly and professionally. Anticipate customer needs and proactively identify opportunities to enhance their experience.
4. Hybrid Work Environment: Embrace the flexibility of a hybrid work model with two days spent in the office in Ghent and three days working remotely. Collaborate effectively with colleagues and leverage digital tools and technology to maintain productivity and communication while working remotely.
5. Process Improvement: Identify opportunities to streamline service processes enhance efficiency and improve customer satisfaction. Collaborate with crossfunctional teams to implement best practices standardize procedures and optimize service delivery.

Benefits:

1. Competitive Salary: Receive a competitive salary package commensurate with your skills experience and contributions to the organization.
2. Health and Life Insurance: Enjoy comprehensive health and life insurance coverage to safeguard your wellbeing and provide peace of mind for you and your family.
3. Career Growth Opportunities: Take advantage of opportunities for professional development and career advancement within the automobile industry. Access training programs mentorship initiatives and promotional pathways to support your growth and success.
4. Hybrid Work Environment: Benefit from the flexibility of a hybrid work model allowing you to achieve worklife balance while contributing to the success of our organization.
5. Dynamic Industry: Thrive in the fastpaced and dynamic environment of the automobile industry where innovation technology and customer service drive success.
6. Professional Development: Participate in ongoing training and development initiatives to enhance your skills knowledge and capabilities in service coordination customer relationship management and multilingual communication.

Qualifications:

• Fluency in Dutch German and French (spoken and written) is essential.
• Proven experience in service coordination customer service or a related field preferably within the automobile industry.
• Strong organizational and time management skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Excellent communication and interpersonal skills with the ability to build rapport and establish positive relationships with customers and colleagues.
• Proficiency in using digital tools and technology for remote work including collaboration platforms CRM systems and communication tools.
• Adaptability and flexibility to thrive in a hybrid work environment and embrace change and innovation.

Join Our Team:If you are a multilingual professional with a passion for service coordination and customer satisfaction we invite you to apply for this exciting opportunity to join our team in Ghent. Experience the rewards of working in the automobile industry while enjoying competitive compensation comprehensive benefits and opportunities for career growth. Apply now and embark on a fulfilling career journey with us!

Remote Work :

No