Employer Active
- USA
Not Disclosed
Salary Not Disclosed
1 Vacancy
DOE Sr level Technical Support (for DOE Help Desk)
100 % ON SITE ROLE from Day One!
Hours of Operation: 8 am to 5 pm No on Call
Complete Description
100% on Site from Day One
Hours of Operation: 8 am to 5 pm
No on Call
Day to Day Responsibilities:
Technical Support on the Help Desk which will involve:
. Software installs and troubleshooting such as Acrobat Adobe camtasia Microsoft Power BI
. Hardware setup and troubleshooting (laptops monitors printers phones). Operating system for laptops is Microsoft Windows 11.
. Patching laptops for security compliance.
. Microsoft product support such as Teams Power Automate SharePoint.
Required/Desired Skills:
Skill
Required/Desired
Amount
of Experience
Help Desk software installs and troubleshooting experience
Required
5
Years
Experience with Microsoft products such as Teams SharePoint Power Automate
Required
2
Years
Experience applying patches to laptops
Required
2
Years
Remote
Accounting & Auditing