Dispatcher 402

Employer: Sindalah Island Neom
Sindalah is a premier island destination for yacht owners the wealthy and exclusive getaway seekers in a unique relaxed yet vibrant atmosphere. Sindalah aims to capture the spirit of glamour exclusivity and luxury to create a destination renowned for its vibrant and exquisite ambiance glamorous experiences and exemplary standards.

Destination Island for the ultrahighnetworth Saudi and International community is holding a few upscale to ultraluxury resorts a beach club a yacht club a golf course and clubhouse serviced apartments and much more.

The brightest minds in the world are coming together to build a better future; a dream where as citizens of the future we are adding significant value to our environment and the world beyond NEOM.

And you have an opportunity to become a part of this amazing project!

Location: Sindalah Island Saudi Arabia
Contract: 12 months
Joining date: within one month (once documents are ready)
Working hours: 6 days weekly 910 hours per day including 1 hour break

Position: Dispatcher
Salary: 7000 SAR (1865 USD)

Company Provides:
Accommodation
Transportation
Airplane tickets
Medical insurance & life insurance
Annual leave
Public Holidays
Duty Meals
Uniform

Requirements:
• High school diploma or equivalent.
• Ideally 5 years of experience in a similar role.
• Excellent interpersonal written and verbal communication skills with the ability to communicate in
English (mandatory) Arabic (preferred) and other languages (preferred)
• Excellent guest service skills ability to engage with guests and provide courteous service.
• Ability to work flexible hours including nights weekends and holidays.
• Ability to handle stressful situations calmly and professionally.
• Knowledge of local traffic laws and regulations.
• Skilled in providing immediate first aid treatment in case of any injury or illness.
• Ability to Perform CPR and other necessary first aid procedures during an emergency.

Key Responsibilities:
• Maintain a cheerful helpful and friendly attitude towards colleagues onisland staff and guests alike and provide a courteous and professional service at all times.
• Determine schedules and routes for drivers and ensure that schedules and routes are up to date at
any given point of time.
• Coordinate and manage pool of vehicles and buggies ensuring timely and efficient dispatching.
• Work closely with drivers and ensure that they are equipped with the most uptodate information to answer all guest questions with a high level of knowledge about Sindalah facilities and services as well as KSA and other NEOM entities.
• Communicate effectively with guests staff and management to provide seamless service.
• Handle any passenger complaints or issues in a professional manner.
• Keep track of the status of each request or movement from the moment it is created until it is
completed.
• Keep a track record of the vehicle and buggy conditions to ensure that a sufficient pool of vehicles and buggies are available to provide the required level of service at all times.
• Ensure close communication with the drivers and Site Supervisor so that everybody is aligned.
• To assist in ensuring that all buggies are kept wellmaintained and clean at all times any technical fault should be reported to the Site Supervisor.
• Ensure that all drivers follow all safety rules when driving the buggy/vehicle and drive with utmost care making sure that passengers are unharmed.
• Work closely with other stakeholders to provide a seamless guest experience at all times.
• Report any mechanical issues or accidents immediately to management.
• Work flexible hours including nights weekends and holidays.
• Follow all company policies and procedures.
• Assist with other duties as assigned by management.