Director Sales Operations

• Strategy and Planning:
  
• Collaborate with the executive team to develop sales strategies and initiatives aligned with company goals and objectives.
  
• Conduct data-driven analysis to identify sales performance trends, opportunities, and challenges, and use the insights to optimize processes and strategies.
  
• Salesforce Management:
  
• Oversee the Salesforce CRM system, ensuring proper setup, data integrity, and integration with other platforms.
  
• Customize and configure Salesforce to meet specific sales and reporting requirements.
  
• Train and support sales representatives and managers in effectively using Salesforce to enhance their productivity.
  
• Sales Process Optimization:
  
• Streamline and standardize sales processes to improve efficiency, shorten sales cycles, and increase overall sales effectiveness.
  
• Develop and implement sales playbooks and methodologies to ensure consistency across the sales team.
  
• Analytics and Reporting:
  
• Establish key performance indicators (KPIs) and dashboards to monitor sales performance and track progress towards targets.
  
• Generate regular reports and presentations for the executive team to assess sales performance and identify areas for improvement.
  
• Sales Forecasting and Budgeting:
  
• Work closely with finance and sales leadership to develop accurate sales forecasts and budgets.
  
• Analyze sales data and market trends to project future sales growth and revenue opportunities.
  
• Sales Training and Development:
  
• Collaborate with sales leadership to design and deliver training programs that enhance the skills and capabilities of the sales team.
  
• Continuously assess the sales teams training needs and provide coaching and support to ensure ongoing professional development.
  
• Cross-Functional Collaboration:
  
• Foster strong relationships with marketing, product, and customer success teams to ensure seamless coordination and alignment of strategies.
  
• Drive collaboration between sales and other departments to maximize revenue generation and customer satisfaction.
  
• Sales Technology and Tools:
  
• Stay up-to-date with the latest sales technologies and tools, recommending and implementing new solutions to improve sales productivity.
  

Requirements

• Bachelors degree in business, sales, marketing, or a related field. MBA or other advanced degree is a plus.
  
• Proven track record of success in a senior sales operations leadership role within a high-growth software or technology company.
  
• Extensive experience and expertise in Salesforce configuration and administration.
  
• Strong analytical skills with the ability to interpret data and make strategic decisions based on insights.
  
• Exceptional leadership skills and experience managing and developing high-performing teams.
  
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  
• Proven ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.
  

Benefits

(waiting period may apply)

• Company stock options
  

• Paid time off
  

• Simple IRA with matching up to 3% of annual salary
  

• Health, dental, & vision insurance
  

• Employee Assistance Program coverage
  

• Basic & voluntary life insurance