Digital Training Manager

• NT Health training providers managers and end users
  
• DCDD training providers and recourses
  
• CCSRP Program Team including Subject Matter Experts Business Analysts Business Process Officers Project Managers Change Communications and Training Team members and other program resources
  
• Vendor/s.
  

• Lead and management trainers and training support officers to effectively implement the training strategy plan(s) and other training deliverables.
  
• Establish and maintain productive working partnerships across NT Health in relation to clinical information systems training including design delivery and assessment of training effectiveness.
  
• Deliver on the Training Strategy and ensure the smooth transition of resources and skills from the Program to NT Health and DCDD as the program progresses.
  
• Promote consistent and robust system use by all staff to support them in their roles and ultimately improve patient care.
  
• Develop maintain and deliver effective training plans to ensure the production of training materials utilising various media including classroom instructorled training elearning and Madcap Flare knowledge base etc.
  
• Undertake training validation; based on the Change plans work with the Change Manager to include any necessary training gaps or required changes to the training plans to make it specific to the area of service or site.
  
• Participate in GoLive activities to ensure that NT Health users feel supported and that the necessary training and change activities have occurred and are effective.
  
• Identify areas for improvement and take ownership of improvement initiatives that sit within the Training space.
  
  
  

• Development of high quality documents templates reports and presentations to enable training and stakeholder activities.
  
• Ensuring the Training strategy and plan is implemented and managed effectively in line with the overall Program schedule and approach.
  
• Ensuring effective engagement of critical clinical and nonclinical stakeholders.
  

Requirements

• Management of training delivery for a project or program of significant size.
  
• Demonstrated ability to lead and manage the training function to support meaningful change enabled by technology in a healthcare environment.
  
• Excellent knowledge of principles frameworks and methodologies relevant to adult education including a) training needs assessments and analysis; b) training program design and delivery including elearning approaches; c) competencybased training; and d) evaluation of training effectiveness.
  
• Proven understanding of current and emerging trends in information technology relevant to the delivery of training programs.
  
• High level knowledge of Australian standards applicable to the delivery of training in a clinical health environment.
  
• Well demonstrated application of strategies tactics and protocols that enable effective relationships across a diverse range of internal and external stakeholders including those with English as a second language.
  
• High level expertise in training management and change management including ability to analyse and report on complex issues evaluate associated benefits and strategies.
  

• Tertiary qualifications in healthcare.
  
• Previous experience working in a healthcare program/project.
  

• High level ability to be flexible maintain program focus and manage change in an environment of continuous improvement and change.
  
• Ability to identify the relationship between organisational goals and operational tasks and clearly communicate decisions reasoning goals and objectives.
  
• Ability to understand the clinical work environment and its influences and to initiate and modify training approaches relevant to the audience.
  
• Welldeveloped cross cultural communication influencing and interpersonal skills with the ability to build and sustain productive relationships with a network of people from diverse backgrounds internally and externally.
  
• High level written communication skills necessary for the formulation of quality plans strategies policies and frameworks.
  
• Ability to think analytically and research widely to identify solutions and resolve issues and to initiate and promote action supporting continuous improvement
  
• Ability to build and sustain positive outcomeoriented relationships with team members.
  

Benefits

• Negotiable salary commensurate with experience
  
• High likelihood of contract extensions
  
• Salary sacrifice options available
  
• Relocation assistance provided
  
• Advanced payment options
  
• Exceptional opportunity to collaborate with the Northern Territory Government in the stunning Top End region.