Digital Sales Customer Service
Posted on :
13-02-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-02-2024
Job Description
Req ID : 2526265
*Job Description:*
We are looking for a dynamic and experienced professional with a minimum of 3 years of expertise in Digital Sales Customer Service and Sales of IT services and consultancy. This role involves engaging with clients understanding their needs and promoting our IT solutions.
*Responsibilities:*
1. *Digital Sales:*
Develop and execute digital sales strategies to generate leads and drive IT services sales.
Leverage online platforms and tools to reach potential clients and establish a digital sales presence.
Develop and execute digital sales strategies to generate leads and drive IT services sales.
Leverage online platforms and tools to reach potential clients and establish a digital sales presence.
2. *Customer Service:*
Provide excellent customer service addressing inquiries and ensuring client satisfaction.
Act as a liaison between clients and internal teams to facilitate effective communication.
Provide excellent customer service addressing inquiries and ensuring client satisfaction.
Act as a liaison between clients and internal teams to facilitate effective communication.
3. *Sales of IT Services and Consultancy:*
Understand client requirements and recommend suitable IT solutions and consultancy services.
Collaborate with the sales team to achieve revenue targets and foster longterm client relationships.
Understand client requirements and recommend suitable IT solutions and consultancy services.
Collaborate with the sales team to achieve revenue targets and foster longterm client relationships.
4. *Client Engagement:*
Conduct presentations and product demonstrations to showcase the value of our IT services.
Proactively identify opportunities to upsell or crosssell additional services.
Conduct presentations and product demonstrations to showcase the value of our IT services.
Proactively identify opportunities to upsell or crosssell additional services.
5. *CRM Management:*
Utilize CRM systems to track client interactions sales activities and maintain accurate records.
Utilize CRM systems to track client interactions sales activities and maintain accurate records.
*Qualifications:*
1. Bachelors degree in Business Marketing or a related field.
2. Minimum of 3 years of experience in digital sales customer service and sales of IT services and consultancy.
3. Strong understanding of IT services and solutions.
4. Excellent communication and interpersonal skills.
5. Proven ability to meet and exceed sales targets.
6. Familiarity with CRM systems and sales tools.
Employment Type
Full Time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
