DHS Data Entry Operator

This position will be a member of the Dental Unit Claims Processing Team providing data entry general office and answering phone calls from providers and recipients.

OnSite Position
This position is available for extensions.Dental Unit Claims Processing Team member
Duties include:
Opening and distributing mail to dental unit staff
Logging incoming prior authorization requests
Adding or updating prior authorization records in the MMIS system
Answering incoming phone calls from providers and recipients;
o Providing basic policy information to callers
o Looking up information in the MMIS system
o When necessary transferring calls to other dental unit staff.

Previous experience required:
Data entry
Basic Microsoft Office toolkit knowledge


Nice to have
Dental or medical claims processing experience
Answering phones in a medical/dental office environment


DE2
Years of Relevant Experience: 2 to 4 years
Preferred Education: Associates Degree or equivalent
Role Description:
Comprehensive PC skills.
Able to follow written and spoken instructions.
Minimum of 35 wpm.
Ability to accurately enter information into a computer accessing information from a computer and verifying information on a screen.
Duties involve utilizing automated equipment including electronic keyboard display screen and sorted memory to perform.
Ability to operate and understand basic scanning and imaging equipment including pan skew and image correction techniques.
Ability to conduct basic data mining and data capture efforts.
Services may be required to be provided at supplier s site using supplier s equipment. Typically need an end product of electronic data typically transmitted through FTP.
Keypunch and verify records in specified format (ex. ASCII).
The total number of keystrokes is limited to actual characters numbers and special characters that are keyed. Spaces function keys nulls and zeros are not counted as keystrokes.
The contractor must complete all data forms within an agreedupon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession.
Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis.
Pickup and delivery by contractor to be made on a weekly basis.
For key entry required that a second individual completed NA% key verification to control errors.
Knowledge of imaging and visual display operating practices procedures and techniques.
Knowledge of arithmetic and numbering systems.
Ability to operate equipment with speed and accuracy to ensure information is captured.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceData EntryRequired2YearsMS OfficeRequired2YearsHelp Desk / ReceptionRequired2YearsDental or Medical Claims ProcessingNice to have0Customer Service in Dental or Medical OfficeNice to have0
Questions
No.QuestionQuestion1NA NA. Do you accept this requirementQuestion2This requirement falls under the ERTR process. The candidate MUST follow the process and submit their Right to Represent electronically to be considered. Do you accept this requirementQuestion3Please list candidate s email address HERE that will be used when submitting ERTR.Question4This is an onsite position. Do you accept this requirementQuestion5Candidates previously submitted for a DHS Data Entry position should not be submitted. Did you ask your candidate if they have been previously submitted