desktop support
Posted on :
24-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-02-2024
Job Description
Req ID : 2572537
Desktop Support Job Duties:
- Build and install PCs telephone systems wireless networks and peripheral devices (such as printers scanners mobile/smart phones) related to desktop infrastructure in accordance with department standards
- Provides advice and guidance to colleagues regarding incidents
- Maintain installed PCs networks telephone systems and peripherals with routine maintenance
- Identify log and resolve technical problems with software applications or network systems
- Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Create maintain and distribute reports of progress to senior leadership
- Migrating servers from Windows XP to Windows 7 or higher platform
- Maintain client databases with up to date solutions and clear record of activities
- Explain and document technical issues in a clear way to clients
- Use call logging system to accurately record telephone requests
Employment Type
Full Time
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
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