Desktop Support Engineer
Posted on :
21-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-02-2024
Job Description
Req ID : 2551614
- Providing technical expertise and enduser support in the areas of Mac OS Microsoft Windows platform (Windows 10) Microsoft Office 365 offtheshelf applications Remote Connectivity Platform network/local HP & Canon printers via desk side phone support or remote support
- Tenacious logging of tickets and timely resolution of firstline issues or escalation to other support teams
- Providing desktop/laptop break/fix/maintenance support
- Providing support to growing mobility platform (iOS Android and windowsbased platform)
- Technology onboarding deployment and offboarding asset recovery
- PC and Laptop build
- Experience working in an ITIL based Service Desk
- Extensive knowledge and experience with Windows based technologies
- Hardware platforms including HP laptops & Cisco phones.
- Microsoft technologies such as Active Directory SCCM and Exchange.
Employment Type
Full Time
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
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