Desktop Engineer III Endpoint Engineer
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Job Description
Position: Desktop Engineer III/ Endpoint Engineer
Location: Schaumburg IL
Duration: 612 Months
The Endpoint Engineer will focus on delivery of a consistent product and computing experience to the clients workforce. The Engineer will focus on designing building and implementing endpoint configurations and user applications across both virtual and physical desktop environments. In addition the Endpoint Engineer will work closely with other End User technicians and engineers in providing Level 3 (tier three) technical support and will serve as an escalation point for core end user endpoint but will also be tasked at providing guidance direction and documentation to the Level 2 (tier two) team.
The individual in this position will also be responsible ensuring that all desktops OS and applications are current reliable and accessible in accordance with service level agreements. Additionally the Endpoint Engineer should be able to identify and evaluate desktop OS and application solutions that enhance the security of the end user desktop.
The Endpoint Engineer will also:
Preferred Qualifications:
- Ability to understand and navigate complex Policies within Intune and Active Directory
- Engineering experience with Windows 10 and 11
- Experience with Office 365 (O365)
- Ability to understand and navigate through complex packages
- Able to develop and drive initiatives with minimal oversight or guidance
- Experience in tools like ServiceNow
- Experience in hardware troubleshooting
- Strong analytical skills
- Excellent Customer service skills
- Strong verbal and written communication skills
Additional required details:
- Legal first name :
- Legal last name :
- Email ID:
- Date of birth (MM/DD):
- whether or not the candidate is a Former Zurich Employee:
- whether or not the candidate is a Former Zurich Contingent Worker:
- Available date if selected:
- phone number and best time to contact:
- Location Address (Please indicate where the worker is physically located)
Employment Type
Full Time
