Depositary Operations Specialist, Senior Associate, Hybrid

Who we are looking for

The Operations Specialist who will engage in various projects, special analysis and initiatives relating to technical aspects of the business. Additionally, will provide technical support to Depositary Supervisor and teams to ensure all deliverables are produced and dispatched on time in accordance with client service level agreements and agreed quality standards. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.


What you will be responsible for

As Depositary Operations Specialist you will

Take responsibility for analysis and planning of Depositary Functional Operating Model with the aim of standardizing processes and establishing best practice.

Take a leading role in the review of corporate documentation of processes, procedures and controls across client groups. Evaluate their continuing effectiveness and accuracy. Initiate remedial action as necessary. Ensure documentation exists for any client-specific procedures.

Participate as technical SME in the development, testing and implementation of new systems and products relating to the ongoing business transformation process. Provide regular progress reports and give feedback during project meetings.

Act as central point of contact for technical issues encountered in the daily business. Track issue trends and escalate as needed. Contribute to open surgery sessions for technical issue resolution.

Provide technical and planning support for new business transitions to Poland. Ensure proper governance and controls are in place. Perform post-transition analysis to identify process gaps.

Performs reviews of Depositary tasks and completes the reviewers checklist as needed

Liaises with other internal clients and supporting departments for the purpose of obtaining key inputs to service delivery, resolving errors and discrepancies.

Assists Team Supervisor in the organization of the Team and in ensuring that departmental procedures and controls are adhered to.

Identify issues and problems in service delivery and carry out necessary corrective action. Keep team Supervisor and Officer informed of issues. Ensure the issues log is updated and track progress.

Support Team Supervisors to ensure that accurate KPI are created and disseminated to the donor site.

Provide technical support to Depositary teams.

Provides timely and professional responses to all enquiries.

Keeps Team Supervisor informed as to the daily work progress and status of requests.


What we value

These skills will help you succeed in this role

Takes Ownership and Initiative

Ensures accuracy and quality

Provides outstanding service

Communicates Effectively

Displays Insight & Influence

Fosters Collaboration and Teamwork


Education & Preferred Qualifications


Accountancy or Business related degree (preferred)

2+ years experience in fund administration/ project management/ IT

Numeracy / Literacy skills

Project management skills

PowerBI, VBA, SQL, Xceptor experience would be an advantage

A thorough understanding of fund administration is required

Excellent English


We offer


Indefinite contract from day one

Private medical care Luxmed Golden Package

Live and health insurance

Retirement program

Flexible working hours

Multisport Plus card

Training opportunities organized internally and externally ( employee-chosen external trainings / qualifications / postgraduate studies/ language courses)

Additional days off (volunteering days, disconnect day, birthday off day)

Paid referral program (for referring candidates to open positions)

Participation in company committees: Sports Club, Culture & Nationality Committee, Diversity Committee, Toastmasters (public speaking practice), ESEAN (Environmental Committee) and many others


Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we dont necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.


About State Street


What we do.
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, were making our mark on the financial services industry. For more than two centuries, weve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. Youll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility.
We truly believe our employees diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.