Departure Officer Co....
Departure Officer Code PLTJBDO
Posted on :
12-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-04-2024
Job Description
Req ID : 2712698
This is a remote position.
About the Client:
Their innovative layby model allows you to explore the world debtfree. With the freedom to lock in great travel deals today using just a small deposit and paying the remainder in up to 26 weekly payments they empower you to travel on your terms.
Job Summary:
This role is mainly responsible for maintaining accurate booking records verifying flight details and ensuring that etickets match passenger information. Your role involves communicating with customers regarding airline schedule changes and providing updated etickets as needed. Adhering to communication protocols and company policies is essential to the roles success.
This role is mainly responsible for maintaining accurate booking records verifying flight details and ensuring that etickets match passenger information. Your role involves communicating with customers regarding airline schedule changes and providing updated etickets as needed. Adhering to communication protocols and company policies is essential to the roles success.
Key Responsibilities:
- Maintain accurate records of bookings
- Checked if the flight itinerary matched the eticket sent to Pax
- Proofread if the passengers names matched the eticket sent
- Ensure flights are booked and ticketed
- Checked eticket sent to Pax is correct
- Communicate to the customer for any airline schedule change that happens to the reservation via email
- Follow communication procedures guidelines and policies
- Send updated eticket to the customer
Requirements
- Willing to work on Shifting Schedules Weekends / Holidays
- Strong ability to manage time and prioritize tasks
- Proficiency in Excel or Google Sheets for data management
- Must have at least an experience with auditing/quality checking.
- Adaptable and flexible demonstrating abilities to work with process and information changes professional verbal and written communication skills
- Proven ability to work independently
- Can start immediately
- Basic knowledge of the Travel Industry/GDS (SABRE)
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work on a shifting schedule including Holidays
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Willing to work on Shifting Schedules, Weekends / Holidays Strong ability to manage time and prioritize tasks Proficiency in Excel or Google Sheets for data management Adaptable and flexible, demonstrating abilities to work with process and information changes professional verbal and written communication skills Proven ability to work independently Can start immediately Basic knowledge of the Travel Industry/GDS (SABRE)
Employment Type
Full Time
Key Skills
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