Delivery Manager
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Job Description

Req ID : 1983242

This is a remote position.

Company Description

TechChefz (TCZ Digital Private Limited) is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 150+ people in 3 offices around the globe combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value.

For more details, explore our website:


We are looking for a positive, proactive and detail-oriented Delivery Manager to oversee all delivery operations from inception to execution and to ensure projects are completed on time. The Delivery Manager is responsible for maintaining budgets, enforcing deadlines and supervising team members of multiple projects.

The incumbent will document instructions for end users and assist with testing of the final product. You will communicate with stakeholders during all phases of the project, and close it efficiently. The incumbent should be able to technically lead/guide a team of 5 to 7 various skilled team members, while contributing individually to customers.


Roles and Responsibilities

  • Ensure on time and accurate shipping of all orders.

  • Ensure team(s) maintain focus on quality and continuous delivery.

  • Safely operate all the necessary equipment in the work area.

  • Maintain reports, records, and documentation to reflect department activities.

  • Perform activities of workers in a group as a backup only.

  • Expected to offer depth and growth of responsibilities.

  • Own the process and outcomes for resolving client issues.

  • Coordinate and lead annual review meetings (onsite as needed).

  • Maintain contact with clients at an executive level, focusing on the strategic nature of the relationship.

  • Review shipping notices, invoices, and other documents to manage priorities.

  • Assist in the monitoring and scheduling of daily activities of employees.

  • Verify and keep records of incoming and outgoing shipments.

  • Demonstrate appropriate judgment when utilizing internal business resources to solve client needs.

  • Ensure that the unit adheres to safety policies and procedures.

  • Follow quality service standards and comply with procedures, rules and regulations.

  • Responsible for sorting, scanning and loading products onto trucks to prepare for shipping.

  • Track and escalate impediments, and manage risks and dependencies.

  • Conduct regular inventory reconciliation to ensure supplies meet production goals.


  • Experience 7+ years in a corporate IT environment

  • 5 years of experience in delivery management.

  • Demonstrated leadership and problem solving skills.

  • Strict attention to detail and collaboration capabilities.

  • Demonstrated time management and prioritisation skills with an eye to continuous improvement.

  • Confidently make decisions.

  • Has an eye for closure and renewal needs and methodologies.


Benefits of Working Here

  • Benefits of the both the worlds - Enthusiasm & Learning Curve of a Start Up, Deliveries & Performance of an Enterprise Service Provider

  • Flexible Working Hours with delivery oriented approach

  • Sky's the limit, when it comes to learning, growth & ideas

  • We do not follow the typical corporate hierarchy ladder

Company Industry

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