Delivery Manager

• Manage highly complex assignments that involve high degree of risk and that impact the performance of the account/business unit.
• Ensure profitability of the given account(s).
• Responsible for account mining to spot and create opportunities for us to further leverage out product offerings building more revenue from the account.
• Single point of contact for the client.
• Managing deliveries to ensure excellent client experience.
• Scope Management Manage scope and ensure any changes to scope are captured and converted to billable CRs as appropriate.
• Partnering with the client to help them fully leverage Ivy s product for driving maximum business value.
• Ensure industry best practices and Ivy best practices are implemented in the account(s).
• Enabling partnerships to integrate solutions with other Ivy products thirdparty solutions or thirdparty service providers.

• Strategic thinker and problem solver with the fireinthe belly to find solutions to complex problems. Strong initiative and followthru.
• 12 years of experience and ability to manage complex projects executed across multiple shores and multiple technologies. Experience working with or for Fortune 100 multinationals a plus.
• Ability to collaborate internally with third party partners and customers to deliver the desired solutions to our clients.
• Ability to understand the client s needs and translate those needs into actionable items that can then be executed on a timely basis Business acumen.
• Excellent communication skills. Able to engage with all levels of client management.
• Ability to lead and mentor large team(s).
• Knowledge of the industry project

team leadership,project management,account management,customer management,business acumen,communication skills,delivery manager,scope management,technical specialty