Data Entry Operator

Job Description:
This position will be a member of the Dental Unit Claims Processing Team providing data entry general office and answering phone calls from providers and recipients.

OnSite Position

This position is available for extensions.

Dental Unit Claims Processing Team member

Duties include:

Opening and distributing mail to dental unit staff

Logging incoming prior authorization requests

Adding or updating prior authorization records in the MMIS system

Answering incoming phone calls from providers and recipients;

o Providing basic policy information to callers

o Looking up information in the MMIS system

o When necessary transferring calls to other dental unit staff.

Previous experience required:

Data entry

Basic Microsoft Office toolkit knowledge

Nice to have

Dental or medical claims processing experience

Answering phones in a medical/dental office environment

DE2

Years of Relevant Experience: 2 to 4 years

Preferred Education: Associates Degree or equivalent

Role Description:

Comprehensive PC skills.

Able to follow written and spoken instructions.

Minimum of 35 wpm.

Ability to accurately enter information into a computer accessing information from a computer and verifying information on a screen.

Duties involve utilizing automated equipment including electronic keyboard display screen and sorted memory to perform.

Ability to operate and understand basic scanning and imaging equipment including pan skew and image correction techniques.

Ability to conduct basic data mining and data capture efforts.

Services may be required to be provided at suppliers site using suppliers equipment. Typically need an end product of electronic data typically transmitted through FTP.

Keypunch and verify records in specified format (ex. ASCII).

The total number of keystrokes is limited to actual characters numbers and special characters that are keyed. Spaces function keys nulls and zeros are not counted as keystrokes.

The contractor must complete all data forms within an agreedupon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession.

Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis.

Pickup and delivery by contractor to be made on a weekly basis.

For key entry required that a second individual completed 100% key verification to control errors.

Knowledge of imaging and visual display operating practices procedures and techniques.

Knowledge of arithmetic and numbering systems.

Ability to operate equipment with speed and accuracy to ensure information is captured.

Data Entry

Required

2

Years

MS Office

Required

2

Years

Help Desk / Reception

Required

2

Years

Dental or Medical Claims Processing

Nice to have

Customer Service in Dental or Medical Office

Nice to have