Data amp CRM Specialist

WHO WE ARE:

CloserStill Media run over 70 market leading business exhibitions in the learning healthcare technology and veterinary sectors with events in the UK Europe USA and Asia.

Our portfolio includes some of the fastest growing and often awardwinning events including the London Vet Show Cloud Expo Europe Data Centre World The Pharmacy Show Learning Technologies DevLearn and The Dentistry Show.

We are the envy of the events sector with over 50 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row inand 2020!

We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our awardwinning teams.

WHO WE ARE LOOKING FOR:

CloserStill Media is seeking an energetic data and process driven Data & CRM Specialist to support the marketing teams across the US businesses. The Data & CRM Specialist will be a responsible for maximizing the efficiency of the CRM the data and how the platform is used.

THE ROLE:

• Understanding the commercial operation challenges objectives and daily work of each team; improving their operation and productivity through CRM administration.
• Providing system administration support especially related to user permissions custom objects and workflows.
• Creating managing and optimizing complex workflow rules validation rules and approval processes.
• Creating and managing custom objects fields formulas record types page layouts reports and dashboards.
• Creating a new event or event edition across related customer data systems including HubSpot.
• Carry out any data tasks related with event set up such as marketing lists data properties and reporting.
• Carrying out regular data maintenance such as amending and enhancing data records either manually and/or using automated workflows and routines.
• Supporting audience development with preparation and validation of data segments for external data agencies.
• Collaborating closely with the marketing teams to align HubSpot activities and strategies including but not limited to list segmentation campaign tracking and workflow automation.
• Maintaining comprehensive monthly reports outlining KPIs user behaviour and other pertinent metrics.
• Follow and adhere to data privacy and security guidelines to maintain data confidentiality.
• Assisting in identifying and resolving data anomalies and errors; maintaining a high level of data integrity.
• Coordinating and supporting integrations with thirdparty applications.
• Supporting the team in daily troubleshooting bug fixing and enduser support.
• Other duties as assigned.

ABOUT YOU:

• 2 years of CRM administration ideally HubSpot
• Proven ability to administer and configure CRM systems including custom objects flows validation rules and permissions.
• Strong written and verbal communication
• Good administrative skills with attention to detail and accuracy in data entry
• Works well on projects as part of a team and able to remain focused when working independently.

What We Offer

This is a remotefulltime permanent position. We offer a competitive base salaryand a comprehensive set of benefits.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability status.