Customer Support Sma....
Customer Support Smart TV - all genders
Posted on :
22-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2467927
Our customer is a manufacturer of electronic devices and their products are available in most consumer electronics stores. To support the support team we are looking for a talented personality (m/f/d) as a customer service representative for smart TV devices and applications.
Do you bring what it takes:
- good understanding of electronic entertainment devices and their functionality
- empathic listener and persuasive speaker
- customer mindset
- structured and goaloriented way of working
- can work shifts
- fluent in Danish and Norwegian
Typical tasks in this customer service role
- Receiving customer inquiries regarding the functionality of entertainment devices (general product inquiries or inquiries regarding operating functions).
- Compatibility check of different hardware components and software versions
- Advising customers on important topics such as wireless networks mobility or even security components to name just a few.
- If necessary providing telephone support during installation or setup
- Documentation / Processing
Wir freuen uns Sie kennenzulernen!
Employment Type
Full Time
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