Overview
The Customer Support Executive plays a crucial role in our organization by being the frontline support for our customers ensuring their inquiries are efficiently handled and their issues are resolved in a timely and professional manner. This role is pivotal in maintaining customer satisfaction and loyalty.
Key Responsibilities
- Responding to customer inquiries via phone email and chat
- Resolving customer issues and providing appropriate solutions
- Ensuring customer satisfaction through effective communication and relationship building
Updated JD:
Process Kotak securities (Stock Market process)
DesignationCustomer Support Associate (CSA).
Date of Joining 12th March 2024
Criteria
Only Graduates 6 Months Year of inbound customer service Experienced can apply
Age Criteria 18 to 35 Years
Shift Timing:
Male/Females Day Shift 8 am to 8 PM (Any 9hrs)
1 Rotational Week Off ( Saturday OR Sunday)
Salary:
Any BPO experience 20700 in hand 3900 Travelling allowance (Per day 150 Rupees)
Any BFSI 6 Months 21700 in hand 3900 Travelling allowance ( Per day 150 Rupees)
Tech Mahindra Mumbai
communication,customer service,multitasking,adaptability,bfsi,bpo