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Who are Webjet
Webjet OTA we believe in the power of being customer obsessed. It means going above and beyond to understand and anticipate the needs of our valued customers. We strive to create effortless experiences that leave a lasting impression.
From the moment you reach out to us we provide you with exceptional service that is personalized and tailored to your unique requirements. Our team of passionate travel experts is committed to making your journey smooth and stressfree ensuring every interaction leaves you feeling valued and cared for. We are relentless in our pursuit of delivering effortless experiences using innovative technology and industry expertise to simplify every step of your travel process.
At Webjet OTA being customer obsessed is more than just a philosophy—its at the heart of everything we do because we believe that exceptional service is the cornerstone of a memorable travel experience.
Position Overview:
The purpose of the Customer Service Specialist is to deliver excellent Customer Experiences through every case call or chat resolved. Our team is a key contributor to the achievement of the organisations objectives and continuously improve of the customer journey by effectively engaging with and providing professional customer contact to all customers other agents and stakeholders.
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Full Time