Customer Service Representative

• Review outside service technicians billing for accuracy
  
• Ensure that technicians have completed all stops
  
• Reschedule appointments as needed
  
• Answering high call volume and Data entryAssist with high volume of phone calls
  
• Open and maintain customer accounts by recording account information
  
• Keep records of customer interactions process customer accounts and file documents
  
• Dispatching Technicians
  
• Scheduling Appointments
  
• Upload documents
  

Requirements

• Selfmotivated with the ability to take initiative
  
• Quick learner for a fastpaced environment
  
• Excellent problem solving negotiating and customer service skills
  
• Must be organized and accurate with attention to quality and detail
  
• Ability to work independently but also a team player
  
• Proven customer support experience
  
• Have good customer retention skills
  
• Ability to multitask prioritize and manage time effectively
  

Benefits

• Competitive salary range of $16$18 per hour
  
• Paid holidays
  
• Paid vacation
  
• 401K matching
  
• Fulltime position
  
• Option for reduced hours or off during winters while earning full pay