Customer Service Rep....
Customer Service Representative
Posted on :
21-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2649348
TokyoTech Co. Ltd. is hiring a Customer Service Representative to assist customers with inquiries and provide exceptional service.
Roles and Responsibilities: Respond to customer inquiries via phone email or chat. Provide information about products/services and resolve customer issues. Escalate complex cases to appropriate departments. Maintain accurate records of customer interactions.
Requirements
Qualifications: Fluency in Japanese and English (spoken and written). Excellent communication and interpersonal skills. Previous experience in customer service preferred.
Skills: Problemsolving patience empathy multitasking conflict resolution.
Benefits
Fulltime position typically 40 hours per week including some evenings and weekends for customer support.
Employment Type
Full Time
Key Skills
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