Employer Active
Job Title: Customer Service Representative - 0131572
Start Date: ASAP
Contract Length: 6 months + potential to extend or convert
Location: Plymouth, MN - hybrid *Local Candidates Only
Shift: Hybrid T & TH onsite, M,W,F remote, 9am - 6pm (Need candidates who are interested in a shift to include Saturday 10am-2pm)
JOB SUMMARY:
Customer service representatives strive to provide world class consumer service to owners and represent the voice of the consumer within the organization throughout our dealer partner network. You will be a member of a cross-functional team environment supporting and training our first level (outsourced) consumer service team and managing daily interactions with other Central Service Teams and/or Product Groups. You will be empowered to resolve escalated cases with timely & accurate service solutions that promote our brand advocacy.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SKILLS, KNOWLEDGE & EDUCATION:
Preferred:
WORKING CONDITIONS:
Full Time