Customer Service Representative
Posted on :
07-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 1817452
BASIC FUNCTION:
Provide professional, courteous and efficient service to our customers' inquiries related to all products sold by the Company (with the exception of cranes and crane components). Work together with other members of the Customer Service Department to provide consistent performance above and beyond the expectations of our customers and co-workers.
GENERAL JOB RESPONSIBILITIES:
JOB QUALIFICATIONS:
- College degree preferred, 2-year technical degree or equivalent experience.
- Successful completion of company training on products and procedures in required.
- Prior Customer Service experience two years preferred.
- Excellent verbal and written communication, data entry, organization, accuracy, problem solving.
- Computer knowledge to include Outlook, Excel, Word and Access.
PHYSICAL REQUIREMENTS:
- The ability to input data for long periods of time.
- The ability to sit for long periods of time.
OTHER REQUIREMENTS:
- Ability to work under pressure.
- Ability to learn, understand and explain our technical products.
- Must be able to speak, read, write and understand English.
- Excellent hearing.
- Ability to travel periodically.
- Interact with others in a focused, positive, courteous, respectful and professional business-like manner.
- Regular attendance is an essential element of the job.
NOTE: This job description is not intended to be all inclusive. It represents typical
duties and criteria necessary to successfully fulfill the responsibilities of the
position. Other duties may be required at the discretion of supervision or
management.
Employment Type
Full Time
Key Skills
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