Customer Service Rep WFH

Do you have a passion for helping people Be a part of a company that invests in its employees growth and development. Were looking for Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Customer Service Representative you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed.

Key Responsibilities:

Handle high volume of inbound calls from customers and direct them to the proper departments if applicable.

Work closely with other departments to ensure a positive customer experience.

Strong problemsolving skills to quickly identify the root cause of customer issues and resolve when necessary.

Help explain contract details.

Manage existing customer relationships that give our customers peace of mind and worryfree driving.

Process payments and set up payment arrangements to resolve customer accounts.

Key to Success:

Excellent customer service communication and listening skills.

Can work in a fastpaced environment under pressure and with other employees.

General computer and typing skills.

Available for immediate fulltime work

Passion for customer service and quality work

Must be focused and reliable.

Ability to prioritize Organize and multitask.

High School diploma or GED required.

Bilingual (Spanish/English) is a plus.

Salary and Benefits

As an industry leader we provides competitive compensation with full and parttime opportunitiesbut thats just the beginning. Our benefits include:

Additional bonus and incentive opportunities

Paid training and upward mobility we invest in your growth.

401(k) with company match after 90days of employment

Casual dress code

Others:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Work from home