Customer Service
Customer Service
Posted on :
03-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
03-03-2024
Job Description
Req ID : 2587960
Customer Service
As a Customer Service Representative you will be the key to an exceptional customer experience. Through your daily interactions you will build sustainable relationships with our customers manage inquiries provide accurate information on pricing lead time order status and ensure timely resolution of any issues. Additionally you will be responsible for efficient order entry processing credit card orders handling returntostock and repair orders and issuing relevant reports.
Key Responsibilities:
Manage incoming calls and customer service inquiries.
Provide accurate and complete information on pricing lead time order status and delivery dates.
Accurately and efficiently enter order information.
Process credit card orders.
Process returntostock and repair orders as needed.
Issue bookings and open order reports.
Collaborate with sales technical support production and management to address customer issues.
Skills and Qualifications:
2 years of customer service in manufacturing or distribution industry experience.
Customerfocused with a desire to make customers happy.
Entering Sales orders scheduling orders
Good communication skills (verbal and written).
Detailoriented.
High school degree or equivalency.
customer service,customer experience,communication skills,credit,bookings,skills,management
Employment Type
Full Time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
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