Customer service advisor Relocate to Romania

If you are a communicative ambitious and EU citizen speaking Croatian great vacancy from famouse ecommerce shop with relocation to ClujNapoca Romania is waiting for you! No specific requirements to the skills and background.

Tasks

Customer service advisors responsibilities:

• Respond to customer inquiries via chat using predefined scripts.
• Redirect customers to appropriate departments for specialized assistance.
• Recommend optimal solutions based on established guidelines.
• Assist in resolving basic technical issues and common queries.
• Document customer interactions accurately in the system.
• Collaborate with team members for effective issue resolution.
• Provide support in a professional and courteous manner.
• Follow company protocols and contribute to a positive customer experience.

Requirements

• Must have EU citizenship;
• Speak fluent Croatian;
• Ready to relocate to Romania.

Benefits

Benefits:

• Official stable longterm employment
• 21 Vacation days / year.
• Privat medical package Regina Maria
• 6 months of transportation covered by the company via rented shuttle bus to commute based on work shift (accommodation office accommodation)
• Booking and cost of transportation from country of residence towards Romania (for relocation purposes) 100% covered by Foundever RO
• Meal tickets
• Bonus scheme
• Extra financial compensation in case of worked weekends bank holidays night shifts over time etc
• Discounts for shopping travels etc.
• Career growth program

Relocation package includes:

• Flights Booked and paid for
• 6 months free accomodation
• Assistance with Bank accounts
• Full assistance in relocation process
• 750 EUR sign in bonus after the probation period

Base up to 1550 EUR/month monthly bonuses.