Customer Relationship Manager
Posted on :
02-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2585903
Role: Relationship Manager
Job Type: Fulltime
Location: Work from Mohali Office
About Fitelo:
We are Fitelo your No.1 app for weight loss diet planning and better overall wellbeing. We re dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An invitation to take everything we know and reinvent it. Do it better. Never settle for good enough. Every day we get up invent adapt improvise find new ways to collaborate and do the unexpected. Were a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals.
About the role:
We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role you should be an excellent communicator able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problemsolving skills. Ideal candidate will have:
Experience as a client relationship manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problemsolving attitude Excellent communication skills
Aptitude for fostering positive relationships Teamwork and leadership skills
Customeroriented mindset
Specifically this role will involve:
Serving customer by providing service information and resolving service problems
Attracting potential customers by answering service questions
Maintaining customer records by updating clients information
Resolving service problems by clarifying the customer s complaint determining the cause of the problem explaining the best solution to solve the problem and following up to ensure resolution
Contributing to team effort by accomplishing related results as needed
Gaining solid knowledge of competitors
Qualifications:
BSc/BA in Business Administration or similar field
customer,communication,convincing people
Employment Type
Full Time
Key Skills
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