Customer Relationship Executive

• Interact with customers through various channels including phone calls emails and live chat to understand their needs and concerns.
  
• Build and maintain positive relationships with customers fostering trust and loyalty.
  
• Address customer inquiries concerns and escalations promptly and professionally.
  
• Collaborate with other departments to resolve complex issues and ensure timely resolution.
  
• Stay informed about the companys products and services to provide accurate information to customers.
  
• Educate customers about product features benefits and usage.
  
• Communicate important announcements updates and promotions to customers effectively.
  
• Work collaboratively with the marketing team to share customer insights and trends.
  

Requirements

• Any Graduate
• Excellent verbal and written communication skills.
  
• Ability to empathise with customers and provide clear and concise information.
  
• Strong problemsolving skills and the ability to think on your feet to resolve customer queries
  
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.
  
• Go getter personality
• Smart & ready to work in team
  
• Collaborative and problem solving
  
• Having an everlearning attitude
  
• Positive & SelfMotivated
  

Benefits

• Budget Up to 25k (Negotiable for a good candidate)