Customer Experience
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-02-2024
Job Description
Req ID : 2512600
About Us:
OneBanc is a neobank building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore a serial entrepreneur why the money in her piggybank never grew. Adopting this philosophy of #DemandMore OneBanc connects enterprises banks and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in CoCubes a complete assessment solution for students and institutes which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future.
Must Haves
- Excellent Communication Skills
- Strong problemsolving skills and a collaborative approach
- Work with an ownership mindset towards deliverables
- Empathy to understand the customers concerns and ensure they get timely resolution.
Your Day
- Respond to customer enquiries via chat email or phone
- Provide honest and personalized experience to customers
leaderrship,collaborative approach,excellent communication skills,goodcommunication,strong problem-solving skills,empathy,team building,ownership mindset towards deliverables
Employment Type
Full Time
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
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