Highlights of the role:
Looking for CRM Functional consultant
CRM technical Knowledge would be an added advantage.
Role involves troubleshoots and Ticket handling.
Looking for 6 to 8 years experienced consultants.
It is a US Based project hence we would expect candidate to be good in his English Communication skills.
Job Descriptions:
SAP CRM Consultant
SAP Skill
Minimum one or two full lifecycle implementations of S4HANA SERVICE & SAP CRM module.
Performed detailed system analysis develop functional and technical specifications.
Handson configuration experience in largescale project implementations.
Indepth knowledge of SAP CRM & S4HANA Service business processes.
Extensive configuration experience with SAP CRM for B2B and B2C solutions.
SAP CRM Master Data Order Management experience.
Work closely with ABAP Basis and other teams in the design and implementation of SAP CRM functionality.
Crossfunctional team experience excellent configuration and technofunctional skills.
Knowledge of Integration of IC Web Client. With CLI& CTI will be an added advantage.
Knowledge of Financial inquiries in IC Web Client will be an added advantage.
Knowledge of Dispute Management in IC Web Clients will be an added advantage.
Should have in depth knowledge on Web UI application programming model.
Should have expertise on CRM ABAP programming model.
Need to know base customization in CRM module.
Should be knowing the new integrated S4CRM module inside S4HANA box.
Responsibilities
Participate in Requirements Capture & Analysis.
Contribute to Functional Skill/ Technical Skill & Business Process Definitions.
Manage Author Test Plans.
Oversee System Installation/ Configuration.
Handle System Tuning & Transport Management.
Oversee System Upgrade Integration Ticket Handling.
Oversee Incident Management & Data Migration.
Stay abreast of industry standards & Domain updates.
Collaboration Main: within the team & LC/PM PM/ SDM SM.
crm,sap crm,sap hana