CRM Consultant
CRM Consultant
Posted on :
02-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-03-2024
Job Description
Req ID : 2585976
About the Company:
EAZY Business Solutions () was incorporated in 2007 in association with
the Singhal Group one of NCR s most reputed companies in Financial Services and Real Estate
Solutions. The Singhal Group has been at the forefront of creating brands such as Krish in
Real Estate and offers a wide range of financial consulting services in Personal Industrial
Business and Institutional segments.
Today with a team of dynamic and experienced professionals at its helm EAZY Business
Solutions has become one of the fastest growing ERP Product Project Development and IT
consulting companies. It has a veritable PanIndia presence allowing great reach and
accessibility to companies across the nation.
Role and responsibilities:
Collaborate with clients to understand their business processes and requirements for
CRM implementation.
Conduct comprehensive needs analysis to recommend suitable CRM solutions.
Develop detailed project plans outlining the CRM implementation process including
timelines milestones and resource requirements.
Work closely with project stakeholders to ensure alignment with business objectives.
Customize CRM systems to meet clientspecific needs and industry standards.
Collaborate with IT teams to integrate CRM systems with existing applications and
databases.
Provide comprehensive training sessions to endusers and client teams on CRM system
functionality.
Offer ongoing support and troubleshooting assistance to address user queries and
issues.
Conduct thorough testing of the CRM implementation to identify and resolve any issues
before system golive.
Create and maintain detailed documentation of CRM configurations customizations and
processes.
Provide recommendations for system enhancements and updates.
Other Skills:
Bachelor's degree in Business IT or a related field.
Proven experience in CRM implementation configuration and support.
Strong knowledge of CRM platforms (e.g. Salesforce Microsoft Dynamics Custom
CRM's Etc)
Excellent communication and interpersonal skills.
Project management experience is a plus.
Certification in relevant CRM technologies is desirable.
Analytical mindset with problemsolving skills.
Detailoriented and highly organized.
Ability to work independently and collaboratively within a team.
Customerfocused approach with a commitment to delivering highquality solutions.
crm,crm integration,crm program management
Employment Type
Full Time
Key Skills
- Auditing
- Anti Money Laundering
- GP
- Law Enforcement
- Courier
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