Credit Specialist

Job Responsibilities
Assign listening credit to diary entries not automatically credited by the system
Understand and interpret a complex set of business rules and procedures to
appropriately assign credit
Utilize Radio Station Information (RSI) and/or other data tables to assign entry credit
Review diarykeeper entries and/or diary images to assign appropriate and consistent
credit within a sampling unit for a survey and phase.
Input information into the Diary Processing & Crediting (DPC) application
Manage assigned workload and adapt to reprioritization as necessary
Adhere to quality and productivity goals
Maintain files and reports
Adhere to policy guidelines to determine acceptability of data conditions present in
inputs and outputs of production system/process.
Understand the crediting process and workflow
Assist with special projects as needed to meet critical operations and/or client
concerns.
Position Requirements
High School degree required.
3 years experience in a production or related environment
Proficient in a Windows based environment
Proficient in Microsoft Office the Google Suite of tools and internet research
including use of various search engines
Exhibits excellent analytical research and decision making skills
Ability to track complex processes that are in various stages of production
Ability to work in a fastpaced production environment and meet tight delivery
deadlines while maintaining a high quality level
Excellent verbal and written communication skills
Ability to communicate interact and work in a team environment
Must have a stable internet connection and ability to work from home in a quiet
setting
Schedule Requirements
Work hours will be required during peak periods (Spring/Fall). Hours may be reduced or
eliminated during nonpeak periods (Winter/Summer)