Credit Controller

WHO WE ARE:
Great Events by Great People.

We are CloserStill. We run more than 100 marketleading B2B events and gatherings focused on the Business Technologies Healthcare and Future Transport and Infrastructure sectors.

We are committed to excellence and innovation in our business operations and in our brands. Resulting in widespread recognition including numerous accolades and prestigious awards for our events like the London Vet Show and Learning Technologies to Tech Show and DevLearn we were honoured to have been named in The Sunday Times Top 100 Best Companies to work for three consecutive years from 2018 to 2020.

But we are nothing without our CloserStillians. We are committed to building an environment for our workforce to excel.

WHO WE ARE LOOKING FOR:

Flexibility This is a fastpaced environment where the workload fluctuates through
the year so the person must be able to vary their approach to ensure that they achieve
the required results. Additional hours and travel to the London office may be required.
Prioritisation It is essential that the person can appropriately prioritise work and keep
their manager informed of any potential issues so that there is time to take corrective
action.
Solutionorientated with a proactive can do attitude working with a sense of pace
and urgency when required. Also a willingness to delve into the details to ensure that
the source of any issues is identified and tackled rather than just dealing with the
symptoms.

THE ROLE:

Based in the Coventry Office the role reports to the Credit Control Supervisor. The role willcover all aspects of credit control and billing for our showsranging across the Group with focuson UK shows

The duties will include:
Responsibility for all debt collection by telephone and email on allocated shows to
ensure all is collected before the show and in line with monthly targets.
Circulate weekly debtors reports to accurately communicate debt collection status to
the exhibition teams and Credit Control Supervisor
Hold regular update meetings with Sales and Supervisors to agree actions and deal
with queries or issues.
Proactively identify bad payers and propose action to ensure they pay before the role.
Assistance in posting and allocating customer receipts to accounts
Liaise with the respective departments within the business to resolve dispute
invoices and secure payment
Provide advice and solutions on billing queries to customers and to the business
Complete all relevant AR & Billing administration on shows under your control
including management of actions required on all supporting systems to enable
accurate reporting and billing to customers
Control of insurance process against own show/s
Raise refund requests
Manage show amendments administration to enable accurate billing and corrections
Other duties as delegated from the manager and supervisor in the team
Support administration on additional processes managed within the team including
but not exclusive to insurance coverage and legal action
Attending events and shows where required and as allocated under your debt contro

Qualifications & Experience
No specific qualifications are required.
Previous experience of working as part of a Credit Control team.
A proven track record of working to strict deadlines

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability status.