Costumer Care Execut....
Costumer Care Executive
Posted on :
02-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-03-2024
Job Description
Req ID : 2586063
Job Overview:
We are currently seeking qualified and motivated individuals to join our Airtel Customer Service team in Indore. As a Customer Service Representative you will play a crucial role in building and maintaining profitable relationships with key customers. The ideal candidate should possess excellent communication skills be selfmotivated and have a strong commitment to ensuring customer satisfaction
Apply Here:
Key Responsibilities:
- Provide exceptional customer service through various communication channels including phone email and chat.
- Build and maintain positive relationships with key customers addressing their queries and concerns promptly and effectively.
- Work collaboratively within a team to ensure efficient resolution of customer issues and inquiries.
- Keep accurate records of customer interactions transactions comments and complaints.
- Utilize problemsolving skills to address customer concerns and provide appropriate solutions.
- Stay informed about Airtel products and services to effectively assist customers and promote upselling opportunities.
Qualifications:
- Bachelors degree or equivalent work experience.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to work collaboratively in a team environment.
- Previous experience in customer service or a related field is a plus.
- Ability to multitask and prioritize in a fastpaced environment.
- Commitment to delivering a high level of customer satisfaction.
Interview Process:
1. HR Round
2. Operations Round
3. Assessment Test (1 Hour)
4. Client Round
How to Apply:
Interested candidates are invited to submit their resumes and cover letters to Please include Customer Service Representative Indore in the subject line.
customer,customer service,communication
Employment Type
Full Time
Key Skills
- Dermatology
- Google Analytics
- Commerce
- Maintenance Engineering
- Arabic
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