Control Tower Executive
Posted on :
24-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-03-2024
Job Description
Req ID : 2659321
Overview:
The Control Tower Executive is a crucial role within the organization responsible for overseeing the endtoend logistics and supply chain operations. This position plays a key role in ensuring efficient coordination and communication across the supply chain network optimizing processes and resolving any operational issues that arise.
Key Responsibilities:
In the First Mile:
Support the First Mile team by providing visibility and insights by setting up process adherence checks and publishing metrics to first mile team.
first mile pick sheet generation based on capacity available and inventory position.
Co ordinate and follow up on returns to sellers / vendors ensuring items are received in the right quantity and quality. And co ordinate for all exceptions with biz ops and FC Ops and resolve them on regular basis.
This team will also track manpower and vehicle fleet performance in First Mile In the Fulfillment Center:
Work with Biz Ops for ensuring ASN compliance and ASN adherence
Build checks in inward process ensure all inwards are done within SLA and accurately.
Track put away process and ensure timely in stock of goods. Supervise cycle counting and inventory correction activity.
Track and publish productivity report for inward put away picking dispatch executives.
Conduct complete RCA on fill rate issues and publish reports
Track expired and slow moving stock with the help of ground operations.
Follow up with business team to ensure timely liquidation and return vendor
Track manpower and vehicle fleet performance in First Mile
In the Last Mile:
Ensure process adherence and follow up with ground team to provide an unparalleled delivery experience to customers.
first level escalation in case of any process failures. Ensure the performance is met and
provide support and guidance in case of any lag. on performance for different locations DCs.
Co ordinate with KAM / VAM / CD / FC / FM and resolve customer escalations.
Responsible for Last mile planning and routes planning across Distribution Centres using route planning software.
follow up on returns re attempts return pickups goods replacement and damages exceptions
Ensure on time manpower reporting and vehicle reporting. Work with capacity team to ensure adhoc requests are met to safeguard customer interest.
vehicle capacity planning raising requests for ad hoc capacity when needed across first mile last mile and line haul.
Work with on boarded vendors to resolve all driver related issues faced on the ground
Overview timely reporting and SLA adherence by all vehicles. Ensure complete reconciliation of logistics MIS.
daily report on vehicle reporting time vehicle capacity and time utilization.
Requirements:
An ideal candidate for this role is someone who has
Graduate from a well known university ( Under graduate with decent work experience can also apply)
Ability to perform multiple tasks adjust quickly in short time frame with limited direct supervision
Ability to create rapport with others and build a team environment
Strong written and verbal communication organizational motivational and time management skills
Excellent Facilitation skills.
Should be well versed with Excel power point presentation Basic Knowledge of SQL
Prior working knowledge in Analytics using Analytic tools will be an added advantage.
can apply first principles thinking to solve problems.
can envision a great future that you want to create.
want to work with some really smart people and still raise the bar for all of us.
can have fun and help your colleagues have fun doing all of the above.. we would love to hear from you.
communication,last mile,resolve
Employment Type
Full Time
Key Skills
- Direct Marketing
- Environmental Consultancy
- Mac Os
- HR Management
- Instrument Maintenance
- AC Maintenance
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