Contract Support Executive

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What makes us stand out

• We are a wholesale global travel organization
• We have 1500 people speaking 50 languages in 120 cites across 50 countries
• We partner with over 430000 properties in more than 15000 destinations
• We work with more than 44000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds

WebBeds is the worlds fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs payment integrations ERP integration Data Lakes User Interfaces and others. Our search API reach peaks of more than 50.000 requests per second each one consisting of tens or hundreds of hotels with continued expansion.

We design deliver and support innovative solutions through engagement collaboration and a fearsome passion for creating customer value is our mission as an IT organization.

With this in mind we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions K8S microservices architecture clouds hosting and orchestration CI/CD pipelines automated testing Proactive monitoring and alerting systems to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners QA engineers Software Engineers and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn but are encouraged by new ideas and fresh thinking that you will bring with you.

In this role you will

Be a vital member of our Specialist Functions within the Contracting Team. Your primary responsibility will involve offering administrative support to the contracting and Contract Support team ensuring the efficient and accurate entry of supplier contract information into the company database systems.
As a Contract Support Executive your success will hinge on your keen attention to detail ability to work autonomously and adhere to established processes and procedures to deliver flawless errorfree loading.

Key responsibilities

• To enter new supplier contracts and amend existing ones into the company database systems.
• To ensure the highest standard of accuracy of entry with the aim to achieve a zeroerror rate.
• To ensure that all turnaround times are met as per department agreement.
• To follow the department processes and procedures and calculate costs rates.
• To raise queries for any contract details that appear incorrect or do not follow agreed processes.
• To liaise with internal Contract Managers to resolve all contract related queries.
• To assist supplier partners with any requests in a timely and professional manner.
• To provide feedback on where you identify any blockages within your daytoday workflow.
• To assist other departments with questions or queries related to supplier contracts.
• To accurately complete any reports as required across the department.

The skills we would love to see in your suitcase!

• Experience working in a data entry/administration environment.
• A solid working knowledge of Microsoft Word Excel and Outlook.
• Accuracy research skills and attention to detail.
• Strong analytical and problemsolving skills.
• Able to work under pressure to tight deadlines.
• Adaptable to change in daytoday tasks and procedures.
• Travel Industry or Hotel background.
• Able to work under your own initiative.
• Fluency in both written and spoken English.

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fastgrowing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at #LIHybrid