Collection Specialist with native Hebrew

Tasks

As Collections Specialist you will:

• Get customers to pay on time following company rules.
• Answer customer calls and emails quickly; tell the right people about any problems.
• Talk to customer services and sales about payment issues.
• Help other collectors when needed.
• Keep good records of customer info.
• Work with the credit team lead on credit matters.

Requirements

• Native level in Hebrew / Business level in English.
• Experience in handling incoming calls preferably in the area of Credit & Collections.
• Negotiation with customers and a number of internal partners dealing with collections dispute management account reconciliations charges/payments.
• MS Office SAP (would be beneficial)

Benefits

• Hybrid work 3 days from home 2 from office
• Work hours: Monday to Friday from 7 / 7:30 to 16 /16:30