Clinical Operations Manager - Renal Care

ABOUT THE ROLE:

The successful candidate will be responsible for driving and implementing clinical operations function within Client dialysis units in line with company strategic objectives of growth quality treatment and people.

RESPONSIBILITIES:

• Provide strategic direction & leadership to the dialysis centers within the area of responsibility.
  
• Oversee & manage the daytoday operations ensuring efficient & effective delivery of dialysis services.
  
• Monitor KPIs identify trends & implement initiatives to enhance operational efficiency & patient satisfaction.
  
• Collaborate with unit managers to establish operational goals action plans and performance targets.
  
• Lead mentor & develop a team of unit managers nurses & support staff.
  
• Provide guidance & support to ensure a skilled and motivated workforce.
  
• Foster a positive work culture that promotes teamwork professionalism and continuous learning.
  
• Develop training programs to enhance staff competencies and ensure compliance with best practices.
  
• Develop and manage budgets for the area of responsibility ensuring optimal resource allocation and cost control.
  
• Monitor financial performance analyze variances and implement corrective actions as needed.
  
• Collaborate with finance and medical aid claims teams to ensure accurate billing revenue collection and timely financial reporting.
  
• Identify opportunities for cost optimization and revenue growth within the dialysis centers.
  
• Build and maintain relationships with key stakeholders including healthcare professionals patients and funder organizations.
  
• Collaborate with marketing and business development teams to enhance the reputation & market presence of the dialysis centers.
  
• Continuously assess operational processes and identify opportunities for improvement.
  
• Implement best practices and standardize workflows across the dialysis centers.
  
• Leverage technology and data analytics to drive operational efficiency and enhance patient outcomes.
  
• Lead change management initiatives to ensure successful implementation of process improvements.
  

Requirements

SKILLS & QUALIFICATIONS:

• Relevant Business qualification
  
• 5 years proven leadership and management experience (ideally within private healthcare)
  
• Knowledge of the private healthcare industry its challenges and roleplayers including understanding of relevant legislation and regulations relating to healthcare industry.
  
• Understanding of change management principles
  
• Computer literacy
  
• Drivers license
  

Benefits

• Medical Aid Contribution.
  
• Company Car.
  
• Fuel Card.
  
• Company Laptop & Cell Phone.
  
• Performance Target.