Client Payroll Operations Specialist Manager

• Skilled in Australia and New Zealand Payroll as well as Process Enhancement spearheading the formulation of improvement strategies for clients to elevate data quality and governance practices.
• Proficient in managing payroll and employee services with expertise in Australia and New Zealand payroll systems.
• Proficiency in SAP and payroll system technology is a prerequisite.
• Skilled in Client Management with a demonstrated ability to support clients effectively. Possesses excellent client relationship skills and a proven track record in account management. Capable of leading the execution of thorough RCAs and implementing necessary corrective actions.

• Minimum of 7 years of experience in operations management within a BPO environment overseeing HR Payroll Services or HR Employee Services or equivalent roles in Australia and New Zealand
• Extensive expertise in contemporary payroll and Time & Attendance (T&A) systems.
• Proven expertise in a comprehensive payroll role managing both salaried and hourly employees (in Australia and New Zealand).
• Skilled in overseeing a sizable payroll department with expertise in supervising coaching and mentoring staff.
• Excellent communication skills with the ability to build effective relationships with managers and employees at all levels.

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