Cisco Voice Architect - Remote

Voice Architect

12 Months

Remote/Charlotte NC (This is a remote role but there could be times they are need onsite in Charlotte for meetings. So the manager wants the person to live in the Charlotte area.)

We are seeking a talented and experienced Voice Architect with strong expertise in Cisco technologies to join our dynamic team. If you are passionate about designing and implementing advanced voice solutions and have the vision to see the big picture. You will own the roadmap and adoption of future architecture.

Job Responsibilities:

• Design plan and implement complex voice architectures using the Cisco Collaboration.
  
• Provide technical leadership in voice infrastructure projects ensuring the delivery of highquality solutions on time and within budget.
  
• Collaborate with crossfunctional teams to gather requirements assess business needs and propose innovative voice solutions that align with organizational objectives.
  
• Conduct indepth analysis of existing voice systems and recommend improvements enhancements or migrations to modern Cisco technologies.
  
• Implement and support voicerelated technologies including VoIP SIP H.323 and other protocols ensuring optimal performance and reliability.
  
• Troubleshoot and resolve complex voicerelated issues providing detailed root cause analysis and implementing preventive measures.
  
• Stay current with industry trends emerging technologies and best practices in voice architecture and apply this knowledge to enhance existing systems.
  
• Develop and maintain comprehensive documentation related to voice architecture configurations and procedures.
  

Qualifications:

• Cisco certifications including CCNP Collaboration or CCIE Collaboration are preferred.
  
• Proven experience of 3 years as a Voice Architect or similar role with a focus on Cisco voice technologies.
  
• Indepth knowledge of Cisco collaboration products including CUCM CMS (Cisco Meeting Server) Unity Connection Cisco Webex Cisco IP Phones and Endpoints Cisco Jabber and Cisco Voice Gateways.
  
• Strong understanding of voice protocols such as SIP H.323 and SCCP.
  
• Handson experience with voicerelated hardware software and network infrastructure.
  
• Experience with nonCisco voice vendors is preferred (Verint Avtec Oracle).
  
• Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment.
  
• Strong analytical and problemsolving skills with a keen attention to detail.
  
• Bachelors degree in Computer Science Information Technology or a related field.