Chat Representative Remote

Tasks

• Respond to customer inquiries and provide information about products and services
• Assist customers with troubleshooting technical issues
• Resolve customer complaints via chat in a professional and timely manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to ensure customer satisfaction

Requirements

• Excellent written and verbal communication skills in English
• Previous experience in customer service or sales
• Ability to multitask and prioritize in a fastpaced environment
• Strong problemsolving skills and attention to detail
• Familiarity with CRM software and chat platforms

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance